Parent Information

Opening Times

Pixieland understand the varied schedules of parents/carers working hours. We offer various different sessions and flexible hours to suit all parents.

Settling In Sessions

It is important for families to know the people caring for their children. We offer 2 one hour FREE settling in sessions for families. This session enables the following:

• Completing an All About Me form so we can ease the transition from home to nursery smoothly. Knowing we are following the child’s needs as from home.
• Find out more about the child’s current development stages so we can plan their next steps from the moment they start at Pixieland
• Meeting your Head of Area and Key person in your child’s room.
• Discuss further our collection policy and all our other policies and procedures.
• Ensure we are aware of any additional needs or requirements that your child might have, so we can work together.
• Giving you an opportunity to ask any questions.

Age of Children

Children may attend from birth to 11 years of age.

Session Times

Open Mon-Fri – 07:00 – 18:30
Before School Club – 08:00 – School start
After School Club – School finish – 18:30
Holiday Club
Flexible times to suit your needs, please call.

Nutrition

We have been awarded a Healthy Eating Award by Nippers Nutrition. All full days include breakfast, a mid morning healthy snack, a full cooked lunch (cooked on the premises) and tea. A morning session includes a mid morning healthy snack and a full cooked lunch and our Afternoon sessions include tea.

Security

Security is an important part to make sure you feel comfortable leaving your child with Pixieland. Our nurseries have cameras in the rooms which record your child’s day. These are constantly monitored by the management Team.

All outside agencies are required to sign in and out of the nursery and provide photo ID before entering the premises. Mobile Phones are not permitted in the nursery. Only laptops without cameras are allowed in the nursery and these must also be signed in at the office.

Only those with written permission can collect your children. Anyone other than the regular person collecting will be asked to supply photo ID, password and a description of them.

What to Bring With You

Each child is required to bring in spare clothes for any toilet accidents. Nappies and wet wipes are required, we do accept reusable nappies and wet wipes. Pixieland does supply sun cream, but asks parents to supply sunhats. These are available to purchase from the office.

We understand the importance that children need to experience all weather conditions. So we ask for wellington boots, gloves and other suitable outdoor wear to be supplied. All items of clothing should be individually named. We cannot accept any responsibility for loss or damage.

Medication

Our medication policy is available in the office. All medication must be prescribed and labelled for that child with the date clearly visible also. Parents will be required to complete a MEDICINE FORM.

Policy and Procedures

A copy of our policy and procedures are available in the office.

Holidays

Nursery is open Monday to Friday and are only closed on bank and public holidays – fees are not charged for these days (except HMS Drake)

Easter – Closed for two days; Good Friday and Easter Monday
Spring bank holiday – Closed for one day 
August bank holiday – Closed for one day
Christmas – We close at 18:00 on 24th December and re-open on 2nd January